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Access and Essential Companion Tickets
The Blakehay has four wheelchair spaces in Row A, each with an adjoining companion seat. Row A has flat access, while Row B is reached by one step.
Customers who would be unable to attend, or would be significantly disadvantaged without additional support because of a disability or long-term health condition, can receive a free Essential Companion ticket.
Essential Companion tickets are not a general concession for carers, friends or family members. They are provided when someone needs another person’s support in order to attend.
To use this facility, you will need either:
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a Nimbus Access Card showing the +1 or +2 symbol; or
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a free Blakehay Digital Access Pass.
Once registered, you will receive a booking code. Simply select your own ticket and an adjacent seat for your essential companion, then enter the code at checkout. One ticket will be made free automatically. You will not need to contact us each time you book.
The person registered for the facility must attend the performance. Codes must not be shared and may be withdrawn if they are misused.
For other access requirements, please contact us and we will do everything reasonably possible to help.
FACILITIES FOR BABIES & CHILDREN
The theatre has a baby changing facility in the disabled toilet, and we are breastfeeding friendly.
Please note that prams and pushchairs are not permitted into the main house or studio theatre unless previously agreed with the theatre. These can be stored, if folded, in the theatre foyer during performances.
ACCESSIBILTY
Everyone is welcome at the Blakehay and we will do whatever we can to ensure you have an enjoyable visit. Staff are always available to help, so please ask us if you need assistance especially if you are unsure in an emergency evacuation. Unfortunately the theatre does not have a hearing aid induction loop installed. To ensure any special requirements you have are met, we ask that all patrons who use a wheelchair or have specific seating or access questions/requests, contact the the theatre directly.
WHEELCHAIR ACCESS – MAIN HOUSE
The theatre has ramped access into the foyer, box office and theatre bar and level access into the main house, where up to four wheelchair users can be accommodated with seating for a friend next to you. If you purchase tickets in rows A & B these all have level access into the main house and just one step up to access row B.
WHEELCHAIR ACCESS – STUDIO/STUDIO THEATRE
Please note that there is no disabled access to the first floor studios including the Studio Theatre. These can only be accessed via two flights of stairs.
WHEELCHAIR ACCESS – THEATRE BAR
The theatre bar is fully accessible including our small courtyard that can be access through our theatre bar.
ACCESSIBLE TOILETS
There is an accessible toilet in the theatre foyer.
ASSISTANT DOGS
The theatre welcomes assistant dogs in the theatre, please let us know when you are booking that you will be bringing an assistant dog so that we can ensure we can accommodate this.
RELAXED PERFORMANCES
Relaxed Performances are open to everyone but particularly support people with additional needs. They are primarily designed to support people with autism, learning difficulties, or other sensory and communication needs by providing a more relaxed environment in which to experience a show.
At a Relaxed Performance it’s OK to move around, make noise or to leave the auditorium.
For the performance itself, we make the house lights a little brighter, soften any loud and surprising noises and remove or amend any moments of audience interaction.
There is free on street car parking available around the theatre from 6pm. Please note this does get busy and so it is advised to arrive early.For sat nav information the post code is BS23 1JZ
There is a public 24 hour pay & display car park next to the theatre and charges apply 7 days per week. In the evening (after 6pm) the car parks do operate an evening ticket: please be sure to check the signs at each car park.
The closest car parks to the theatre are:
Grove Park Car Park
The Sovereign Car Park
Melrose Car Park
ARRIVING BY TRAIN
Weston-super-Mare Train Station is served by Great Western Railway. The Blakehay Theatre is approximately a 15 minute walk from the train station. There is a taxi rank next to the train station.
ARRIVING BY FOOT
The theatre is located in Grove Village, just off the seafront and the High Street in Weston-super-Mare. The theatre has secure bicycle racks opposite the front door and public transport is available from First Bus.